Felix Alejo

Maintenance Manager

Xanadu Resto Bar

Group of 8 Resto Bar in Walking St.

Angeles City, Philippines

May 2019 up to present

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• Overseeing Bar infrastructure to ensure functionality and safety

• Managing maintenance teams (e.g. technicians, janitors)

• Organizing repair, installation and renovation projects

• Extensive experience working in a manufacturing environment

• Diagnostics and repair of equipment

• Knowledge of HVAC, electrical systems, and plumbing

• Supervising contractors in the course of specialty repairs

• Understanding manuals, blueprints, and electrical schematics

• Use of hand and power tools

• Following appropriate protocol for routine inspection and maintenance

• Use of outdoor equipment including snow blower and leaf blower

• Maintaining and repairing tools and equipment

• Sourcing replacement parts or specialized tools as needed

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Operation Manager

On Top Enterprise Corp.

Angeles City, Philippines

August 2018 to April 2019

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• Planning, organizing and implementing an international marketing program; creating, organizing and conducting seminars and promotional events, such as trade shows and trade missions; working in international markets, making contacts, sales calls and developing business; developing and preparing written reports and making oral presentations.

• Prepare and process import and export documentation according to customs regulations, laws, or procedures.

• Solid interpersonal skills and the ability to adapt to different situations.

 

Head Apple Service Technician

Al Karzan Est. http://www.altechnologie.com/

Riyadh, KSA

January to June 2018 

 

• Diagnose and troubleshoot malfunctioning Apple hardware and software

• Replace and/or upgrade internal hardware components of Mac laptops, desktops, and iPhones

• Install operating systems and software

• Communicate with customers regarding repair status; advise the best course of action

• Create service request orders in our customer database

• Maintain and update our customer database used in creating service request orders

• Assist customers in purchasing decisions when needed

• Organize and test new and used computer parts and peripherals

• Maintain a safe and clean work environment

• Maintain a professional image and attitude

 

 

Technical Support and Help Desk

Al Addiyat http://www.aladdiyat.com/

Jeddah, KSA

2017 - 2018

 

As a technical support/help desk employee, you'll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first-person employees will come to.

 

Help Desk and ATM Lock Technician

Abu Sarhad Premier Services Group http://www.apsg-sa.com/

Jeddah, KSA

2016 - 2017

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A positive interaction with the customer during a service call, customer meetings, and while conducting customer training. Install lock and door hardware to include mechanical and electronic door locks, door

closures, emergency exit devices.

 

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Sales Representative

Electric House Establishment http://www.electric-house.com/

Jeddah KSA

2013 - 2016

 

Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.

 

ATM Engineer and POS Engineer

Alhamrani Universal CO. Ltd.   

Kingdom of Saudi Arabia

2008 - 2013

 

Thorough competence in field of electronics and mechanical. Extensive experience of installing, and servicing the ATM machines. Highly capable at examining machines and identifying the failed components. Effective conversational skills that help provide quality customer services. Passionate to provide customer service with an ability to handle high volume of workload efficiently. Excellent analytical, communication and multitasking skills. Can work for long hours in an efficient manner without losing focus and enthusiasm. Ability to develop and maintain a professional rapport with coordinates and customers as well.

 

Technical Support / Sales Representative

Enigma Technologies Inc. https://www.enigma-phil.com.ph/

Angeles City, Philippines

2006 - 2008 ​

 

Responsible for asset management, while working with service providers and vendors in the design and implementation of new hardware and software.

Developed and maintained a relationship with customers to help ensure that effective proactive service was provided.

 

Technical Support and Business Owner

Internet cafe @ br0df1x.com

Angeles City, Philippines

2000 to 2006

 

Reconditioned desktop, laptop, data terminals, printers and software installations. Provided on-site and telephone assistance to help troubleshoot and repair equipment. Provided bench repair, component level repair, system maintenance, troubleshooting, configuration, and installation of electronic equipment. Review schematic diagrams in-order to perform system board repairs; while using diagnostic tools: oscilloscopes, soldering tools, electronic meters and monitoring equipment. And hiring staff to arranging financing. Specific activities will vary according to the business' category, size and industry. In general, business owners are responsible for the growth, stability, direction and daily operation of the business.